Refund/Return Policy
Items may be returned for a refund within up 14 days of purchase with proof of purchase, original tags, and packaging. For returns of online purchases, please note that the the item must be shipped back and have arrived to us within 14 days from when the product originally arrived to the client. Please note that items must be in the same new/unused condition that they were received for a refund to be granted. Refunds will be for the item only, and do not include shipping costs. If item is on "FINAL SALE," if 14 days have passed, or if item is no longer in new condition, a refund will not be granted.
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Return Policy for Kingsley Boots:
ALL BOOTS SOLD DURING DEMO SALES WEEK ARE FINAL SALE--NO RETURNS ALLOWED!
​Outside of demo sale weeks, boots are eligible for return but are subject to a $75 restocking fee that will be deducted from your refund. Boots must be tried on indoors. If there is evidence of excessive wear a refund will not be initiated. Return shipping is at the customer's expense and must be done within a week of receipt.
Shipping/Fulfillment
Items will be packaged and shipped within 1-3 business days of order placement. A $6 or $9.95 flat rate shipping applies to the Continental United States only. All orders over a total of $149 qualify for free shipping. Tracking information will be provided to the buyer once order has been packed to be shipped.